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FAQ’s

How long have you been in the house cleaning and office cleaning business? Our company started in 2001, so we have been in business for more than 12 years. Since those early days we have cleaned many hundreds of houses and company premises and offices during that time. We constantly look to develop, improve and refine our approach so that our customers get the very best service while delivering good value for money.

Will I get the same house cleaner every week? Yes, once your house cleaner has been allocated and introduced to you, they will come to you at the same time on the same day as agreed with you.

How do you ensure that my keys are kept safe? All keys are marked with an anonomised label, which has no reference to your house or your name, so there is nothing that would identify it to you, except for our own unique code. We take our clients security incredibly seriously and always ensure your security comes first. We take pride in the care we take.This means that you don’t need to wait at home very time your cleaner comes to visit. The cleaner can let themselves in and clean and iron,  so its all ready for when you return

What happens if your house cleaner is sick or on holiday? We will offer you a replacement cleaner.

What services to you offer? Domestic house cleaning London, Office cleaning service, Commercial cleaning, contract cleaning, company cleaning service, shop cleaning, end of tenancy cleaning, tenancy check out cleaning, spring cleaning, communal areas, communal stairs, shared flats, shared houses, one off cleans, floor polishing and buffing.

What areas to you cover for your house and office cleaning services? We have offices in Kingston and Wimbledon and cover the surrounding areas of: Kingston, Surbiton, Tolworth, Berrylands, Thames Ditton, Hampton Court, East Molesey, Teddington, Twickenham, Claygate, Esher, Oxshott, Richmond, Kew, Barnes, Putney, Petersham, Ham and the surrounding areas. If your town is not listed please contact us, we will try our best to help.

We are always looking to ensure our FAQ page is up to date. If what you need is missing please contact the office by calling or via our email address on the contact us page